Honors

Service to the Citizen Award

Internal Revenue Service | 2024

The Service to the Citizen Program recognizes those public servants and their industry partners who demonstrate excellence in delivering services that impact the publics' lives and rebuild trust in government. My team was recognized for its extensive work on the first-time filer customer journey.

Special Act Award

Internal Revenue Service | 2024

My work on modernizing the Tax Withholding Estimator earned me the IRS's Special Act Award—a significant honor represented by a commemorative coin I proudly display. This award reflects the positive impact of user-centered design principles on improving government services and streamlining user experiences.

Above and Beyond Award

United Biosource Corporation | 2012

For my exceptional individual performance, strong leadership, and significant contributions to UBC, I received the company's prestigious "Above and Beyond Award." This honor underscores my commitment to excellence and exceeding expectations.

Awards

Aster Awards
2019

I received 2 Gold and 2 Silver Aster Awards for my UX work in new media. This included an interactive trade show booth touch screen, an online virtual healthcare experience, a new product website and an interactive infographic.

CATEGORIES:

  • Self Promotion (GOLD)
  • Website (GOLD)
  • Pharmaceutical Education (SILVER)
  • Virtual Tours (SILVER)

Healthcare Ad Awards
2019

The Healthcare Advertising Awards is the oldest, largest, and most highly regarded healthcare advertising competition. I received a Gold award for my UX, animation, and development work on a series of interactive case studies, and a Silver award for an interactive infographic I developed for a Pharma conference.

CATEGORIES:

  • Rich Media (GOLD)
  • New Media (SILVER)

Aster Awards
2018

The Aster Awards, one of the largest, most respected national competitions of its kind, is hosted by Marketing Healthcare Today Magazine and Creative Images, Inc. I received 3 Gold Awards for a successful Email Campaign that utilized gamification and two for patient centric recruitment.

CATEGORIES:

  • Pharmaceutical Advertising(GOLD)
  • Patient Education (GOLD)
  • Self Promotion (GOLD)

Healthcare Ad Awards
2018

I received two Gold, a Silver and a Merit Award for a "Recruitment Challenge Email Campaign", an animated "Patient Recruitment Video and Website" and my UX strategy for a new platform.

CATEGORIES:

  • New Media Campaign (GOLD)
  • Recruitment Program (GOLD)
  • Digital Marketing Program (SILVER)
  • Digital Video (MERIT)

Aster Awards
2016

Our creative team was recognized for excellence in healthcare advertising and honored with 2 Gold Aster Awards. My specific contributions to these pieces included creative direction, animation, and web development.

CATEGORIES:

  • Brochure Advertising (GOLD)
  • Multilingual Advertising (GOLD)

Healthcare Ad Awards
2016

My contributions to five Healthcare Ad Awards (three Gold, two Silver) included creative direction, animation, video editing, design, and web development, notably leading three solo projects for Novartis, Merck, and UBC's PPS division.

CATEGORIES:

  • TV Advertising (GOLD)
  • Mobile Media Campaign (GOLD)
  • Brochure and Print Materials (GOLD)
  • In-house Publication (SILVER)
  • Employee Communication (SILVER)

Pollie Award
2010

My user-centered approach to creative direction on a 2010 national advertising campaign resulted in a Pollie Award, a top national honor in our category. This award reflects my ability to apply UX principles, focusing on audience engagement and effective communication, to create successful and memorable campaigns.

Addy Awards
2008

I received an ADDY Award in my inaugural year at Ozean Media for creating an innovative and highly interactive solution for a subscription-based platform.

Publications

Apple's ResearchKit: The Panacea for Patient Recruitment?

Patrick Prugh | 2015

Clinical research often faces challenges with patient recruitment, leading to extended timelines and higher costs. The emergence of open-source patient recruitment apps offers a promising solution. Could this technology deliver a truly patient-centric model, bringing studies directly to participants' mobile devices? Let's explore the possibilities.

Creative Services Department Recognized for Excellence in Advertising and Marketing

Amy Bishop | 2019

My contributions to UBC's award-winning Creative Services team, recognized through multiple Healthcare Advertising and Aster Awards, demonstrate the power of applying UX principles to marketing campaigns. Our success highlights the importance of user-centered design and effective communication in achieving impactful results.